—Flat 12, ceiling
A tenant reports water coming through the ceiling of flat 12 on Friday evening. The caretaker is off until Monday.
They scan the label on the landing and report it with a photo, no account needed. It is urgent in your Work list, the on-call contractor has the job, and the fix is on the flat’s record by Saturday.
What you getEvery repair, gas certificate and fire door check on the block’s own records, ready for the next inspection or the next tenant.
Fig. 01On a phone
