Support
One mailbox for questions, problems and account requests. We reply by email within one working day.
- Email us
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Write from the address you sign in with and say what you were doing when the problem came up. A screenshot helps.
- The guide, inside the platform
Open Account, then Help. The guide walks through every screen step by step, and the guided tours replay the first steps on your own data.
- Your data and your account
Open Account, then Privacy and data. From there you can export everything your account holds, or delete the account. The data deletion policy says what happens next and when.
- The documents
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The privacy policy, the terms of service and the data deletion policy are published here and linked from inside the platform.