23:00Room 214, air conditioning
A guest tells reception at 11pm that the air conditioning in room 214 is dead. By the morning shift the note is lost.
Reception scans the room’s label and reports it with a photo. Maintenance sees it on their phone at the start of the shift, and the room’s record shows it was fixed, and when.
What you getRooms, kitchens and pool plant with their checks and fixes on one record each, whichever shift found the fault.
Fig. 01On a phone
