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Sun · 07:12Passenger lift 1

Report a fault and get it fixed.

Anyone can report a fault by scanning the label on the asset. You approve it, it becomes a job, and the fix is recorded where the next check will find it.

Coming soon Request a demo

Is this for you?

  • Faults reach you by phone, text, email or in passing, and some get lost.
  • You decide what gets done, but someone else does the work.
  • You want to know it was fixed without chasing.

07:12Passenger lift 1

Someone at the front desk is told the lift alarm button does nothing. She mentions it in passing at the end of her shift, and by Monday nobody is sure who was told.

She scans the label in the lift lobby and reports it with a photo, with no account. It lands in your Work list as urgent. You approve it and it becomes a job for the lift company, with the photo and the asset. When the work is done, the completion goes on that lift’s record.

What you getEvery fault in one list with its photo and its asset, and a record of who fixed it and when.

Fig. 01In a browser

A real recording of the released platform, with example data.

How AssetWRX walks you through it

These are the steps AssetWRX itself shows. Tap Guide me on any screen and it points at the next one.

  1. What should happen?

    The requester scans the label and says what they want: a bit of help, a job, or an inspection. No account needed.

  2. Approve it first

    The report lands in your Work list with the photo and the asset. Approve, decline, or ask for more.

  3. Turn it into work

    Create the job from the request. Title, description, asset and priority come across; you choose team, one contractor or quotes.

  4. Assign the work

    Hand it to a colleague or a contractor with a date. They get the brief, the finding and the address, and nothing else.

  5. Sign it off

    Completion, the photos and notes, and the check that it was done land on the asset's record, dated. The next inspection will find them there.

The parts this uses

Requests

Report a fault by scanning the label. Approve it, and it is a job.

Anyone can report a fault by scanning the label on the asset, with a photo and no account. It lands in your Work list. You approve it, it becomes a job, and the person who reported it can follow what happens.

Fig. 02In a browser

Request detail: a water leak reported by the front desk with a photo, the Received, Triage, Schedule, Work, Sign-off, Close path, and an Open job action.
Report a fault by scanning the label. Approve it, and it is a job.

  • Anyone can report, without an account

    Scan the label, describe the problem, add a photo. The report lands on that asset. Nobody has to learn your system or be given a login.

  • You decide, with the asset beside you

    The report, the photo, the asset and its history on one screen. Approve it, decline it with a reason, or ask the reporter for more.

  • Approving it creates the job

    Title, description, photo, asset and priority carry across. You choose who does it: your team, a contractor, or quotes from several. Nothing is retyped.

  • The reporter can follow it

    Whoever reported it can see where it is and what happened, still without an account, and only what they are allowed to see.

  • The fix lands on the record

    When the job is done, the completion and its photos go on the asset's record, dated, where the next check will find them.

Do this on one of your assets today.

Your first asset is free, with no card. Label it, check it, sign the report. Then decide.

Coming soon Request a demo

Your first asset is free, with no card.Web, iPhone and Android · from £3 per asset after that

Coming soon